Location: Ōtāhuhu, Auckland
Application Deadline: Open until suitable candidate is found
Email Applications To: [email protected]
Practice Manager – Community Support
Lead Services | Strengthen Whānau Wellbeing | Build Resilient Communities
We are seeking an experienced and values-driven Practice Manager – Community Support to lead and develop services that strengthen whānau wellbeing and engagement across the communities we serve. This is an exciting opportunity for a proven leader who is passionate about community development, culturally responsive practice, and making a real difference for tamariki and whānau.
In this role, you will be responsible for ensuring high-quality service delivery across your portfolio, supporting and developing multidisciplinary teams, and working in partnership with the Service Delivery Manager to identify opportunities for service growth and innovation. You will also collaborate closely with the Engagement and Communications team to foster strong, meaningful relationships with ATWC donors, partners, and stakeholders.
About Us
The Anglican Trust for Women & Children (ATWC) is a major Auckland family charity and one of the city’s oldest, supporting mothers, tamariki, and whānau since 1858.
Through our family services, early education services, and social work services, we are committed to investing in Auckland’s children and building the happy, healthy futures they deserve.
Our Mission
To support whānau to nurture their tamariki and give them a happy, healthy, and secure future.
Our Vision
Resilient, empowered, and connected whānau and communities.
Our Values
- Aroha
- Whakawhanaungatanga
- Kaitiakitanga
- Māiatanga
- Tumanako
About the Role
As Practice Manager – Community Support, you will:
- Lead and develop services that enhance whānau wellbeing and community engagement
- Ensure high-quality, culturally responsive, and trauma-informed service delivery
- Partner with the Service Delivery Manager to identify internal and external service growth opportunities
- Support staff development through coaching, supervision, and learning opportunities
- Use data and evidence to drive continuous improvement and service effectiveness
- Maintain strong relationships with donors, partners, and community stakeholders
- Represent ATWC professionally in community forums and stakeholder engagements
- Ensure contract and reporting requirements are met with accuracy and integrity
What We’re Looking For
Qualifications
- A qualification in Social Work or a related discipline
Experience
- Proven experience leading multidisciplinary teams
- Demonstrated ability to develop and manage culturally responsive services
- Experience in service design, performance monitoring, and continuous improvement
- Strong background in stakeholder engagement, including working with donors, partners, and community groups
- Interest or experience in community development concepts
Skills
- Strong relationship-building skills across diverse teams and communities
- Effective leadership and staff development capabilities, including coaching and supervision
- Ability to use data and insights to inform decision-making and improve outcomes
- Skilled in project coordination, collaboration, and problem-solving
What ATWC Offers
- A high-trust organisation
- Supportive and collaborative team environment
- Ongoing professional development opportunities
- Up to 15 days additional gifted leave per annum
How to Apply
This is an exciting opportunity to make a meaningful difference for tamariki, whānau, and communities. If this sounds like a challenge you would like to take up… we would love to hear from you.
Please send your CV and cover letter to [email protected].
Applications will remain open until a suitable candidate is found.
Only shortlisted candidates will be contacted.
Only applicants legally entitled to work in New Zealand will be considered.